Shipping & Delivery Policy
At www.djonesstandardstudio.com, we are committed to providing our customers with a seamless and efficient shipping experience. Below, you will find our shipping policy in detail:
Processing Time
Orders are processed within 1-3 business days (Monday–Friday, excluding public holidays).Canadian orders may take an extra 1–2 days for customs docs/shipping verification.
Shipping Time
United States: 7–9 business days
Canada: 9–11 business days
We use USPS to ensure safe and timely delivery. Tracking information will be emailed to you once your order ships.
Please note that shipping times may be affected by circumstances beyond our control, such as weather delays, customs clearance, or high mail volumes.
Canada Orders – Customs, Duties & Taxes
Orders shipped to Canada may incur import duties, taxes, or customs fees imposed by customs or the carrier.
These charges are the customer's responsibility and are non-refundable by www.djonesstandardstudio.com, even if an order is returned or refunded.
Refunds for eligible returns will only include the product price and (where legally required) the original shipping fee. Duties and taxes are not refundable.
Contact
For shipping or privacy questions, please reach out to [email protected]
Thank you for shopping with us.
